Privacy Policy

Last Updated: December 2025

1. Introduction

Welcome to Shufa TV ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our streaming platform, website, and related services (collectively, the "Services"). By using Shufa TV, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with Shufa TV.
Derivative Data: Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services.
Usage Data: We collect data on how you interact with our content, including watch history, search queries, and time spent on specific titles to improve your viewing experience.

3. Payment Information

We use Paystack as our third-party payment processor. We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

We store only a reference token and the status of your subscription transaction to verify access to our content.

4. How We Use Your Information

We use the information we collect or receive:

To facilitate account creation and logon processes.
To deliver the streaming content and services you recall.
To manage your subscription and process payments via Paystack.
To send you administrative information, such as product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To protect our Services (e.g., fraud monitoring and prevention).
To enforce our terms, conditions, and policies for business purposes, legal and contractual reasons.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

6. Third-Party Service Providers

We may share information with third parties that perform services for us or on our behalf, including:

Content Delivery: We use Bunny.net to stream video content efficiently. Your IP address may be processed by their CDNs to deliver content to your location.
Payment Processing: Paystack processes all financial transactions.

7. Contact Us

If you have questions or comments about this policy, you may email us at:

support@shufatv.forth.co.ke